Terms & Conditions

By enrolling your child at Cherrystars you accept these terms and conditions (“Terms & Conditions”) and sign your agreement to them as an ongoing agreement between you and Cherrystars Ltd (“Agreement”).

The Agreement is made between the parent/guardian (“Parent”, “you” or “your”) of each enrolled student (“Student”) and Cherrystars Ltd (“Cherrystars”, “we”, “our”, “us”) and is valid at all times whilst the Student is enrolled on any Cherrystars activity and until such time as written notice is given in accordance with these Terms & Conditions.

1. Introduction

1. 1.1 These Terms & Conditions apply to all Cherrystars schools, courses, holiday workshops, and any additional products and/or services offered by Cherrystars.
2. 1.2 Parents are required to accept these Terms & Conditions when submitting an application form online.
3. 1.3 These Terms & Conditions supersede all previous versions. Continued enrolment is deemed as acceptance.
4. 1.4 Any amendments require written consent from Cherrystars.
5. 1.5 A “Course” is weekly training in dance, drama and singing during term time.
6. 1.6 A “Holiday Workshop” is a standalone activity during school breaks.
7. 1.7 “Term” refers to an academic term, typically 12 weeks plus a half term break.
8. 1.8 “Workshop” refers to a one-off creative session.

2. Enrolment & Bookings

1. 2.1 Bookings must be completed via our online system (Class for Kids).
2. 2.2 Places are allocated on a first come, first served basis.
3. 2.3 If a class is full, students may join a waiting list.
4. 2.4 From the date payment is made, you have 14 calendar days to cancel for a refund, unless the activity starts before this period ends.
5. 2.5 After this time, fees and deposits are non-refundable.
6. 2.6 Fees vary depending on course, programme, and location.

3. Payments & Subscriptions

1. 3.1 Trial sessions must be paid in advance at the time of booking and are non-refundable.
2. 3.2 After the two-week trial, subject to availability, you will receive an email to confirm whether you accept a place. If accepted, your child will be enrolled and invoiced.
3. 3.3 If we do not receive confirmation within five days, the space will be offered to someone else.
4. 3.4 We offer monthly subscriptions or termly invoices.
5. 3.5 Monthly subscriptions are spread evenly over 12 months, January–December, and linked to the three academic terms.
6. 3.6 For families paying via childcare vouchers or tax-free childcare, a termly invoice must be issued – monthly payment is not available in these cases.
7. 3.7 A minimum of one month’s notice is required to cancel your child’s place.
8. 3.8 Sibling discount of 25% is available for a second child on our three-hour course. This does not apply to 90-minute courses.
9. 3.9 Payment is due before the start of each term unless agreed otherwise.
10. 3.10 Payments are made via bank transfer, online platform Class for Kids, or invoice.
11. 3.11 Transaction charges may apply.

4. Courses, Holidays & Attendance

1. 4.1 If a course falls on a bank holiday, a replacement class will be scheduled.
2. 4.2 Unless we are notified in writing by week 6 of the term, your child will be re-enrolled for the following term.
3. 4.3 If you fail to notify us by week 6 and do not return the following term, you will be liable for 50% of the term’s fees.
4. 4.4 No refunds are issued for absence due to holidays or illness.
5. 4.5 If your child is involved in rehearsals or performances and is unable to attend a session, please notify us via email at info@cherrystars.co.uk.
6. 4.6 If your child is unwell, we reserve the right to send them home.

5. Safety & Conduct

1. 5.1 All students must wear appropriate footwear and branded Cherrystars uniform during class.
2. 5.2 Snacks must not contain nuts or sesame seeds.
3. 5.3 Students attend at their own risk. Parents must disclose medical conditions.
4. 5.4 Emergency contacts must be kept up to date.
5. 5.5 Staff may administer emergency treatment if required.
6. 5.6 All staff are DBS checked and trained in safeguarding.
7. 5.7 Our safeguarding policy is available on request.

6. Photos & Media

1. 6.1 Media consent is managed via our booking system, Class for Kids.
2. 6.2 If consent is not given, the child will be marked on the register and excluded from photos or videos in class.
3. 6.3 Photos or videos may be used for marketing only with consent.

7. Behaviour & Termination

1. 7.1 We reserve the right to refuse or terminate a student’s place if their behaviour is disruptive or endangers others.
2. 7.2 Repeated poor behaviour, bullying, or abusive conduct towards staff or other students may result in immediate dismissal without refund.
3. 7.3 All students must be collected on time. Repeated late collection may incur charges.

8. Property & Liability

1. 8.1 Cherrystars accepts no responsibility for lost or damaged property.
2. 8.2 Liability is limited to gross negligence during supervised class time.
3. 8.3 The maximum liability for any claim shall not exceed the fees paid.

9. Cancellations & Changes

1. 9.1 We reserve the right to change staff, venues, or timetables if necessary.
2. 9.2 Where sessions are cancelled, we will notify you via email, text or social media.
3. 9.3 No refunds are offered for missed classes due to illness, holidays or personal reasons.
4. 9.4 Fees are reviewed annually and subject to change.

10. Final Notes

1. 10.1 These Terms & Conditions represent the full agreement between you and Cherrystars Ltd.
2. 10.2 Any invalid clause will be deemed severed without affecting the rest.
3. 10.3 The agreement is governed by English law and under the jurisdiction of English courts.

Contact Us

Email: info@cherrystars.co.uk